Because every piece we create is exclusively made-to-order, you might have a few questions about our timeline and tailoring process. Explore our FAQ to understand exactly how we bring your custom garments to life, from the initial order to the final delivery
No, we do not sell off-the-rack clothing. Pehnawa by MK operates strictly on a made-to-order basis. We design and stitch every garment exclusively for you only after your order is confirmed.
Yes. Because your clothes are made to order from scratch, we can accommodate certain customizations, such as adjusting the fit or minor design details. Please share your specific requirements when placing your order.
You have to provide your exact custom measurements during the order process to ensure a perfectly tailored fit.
Because each garment is custom-tailored, the delivery timeline depends entirely on the complexity of the design, detailing, and handwork involved. We will provide you with a specific, estimated delivery date when your order is finalized.
Yes, we provide complimentary shipping. Once your custom-designed outfit is finished, quality-checked, and packed, it will be delivered straight to your doorstep at no additional cost.
Once your bespoke piece is ready and leaves our studio, we will notify you with the shipping details so you know exactly when to expect your delivery.
We currently accept payments exclusively via direct Bank Transfer. Our bank account details will be provided to you during the order confirmation process so you can transfer your advance payment.
Because every piece is custom-made specifically for you, we do not offer returns, exchanges, or cancellations. All sales are final once the order is placed and work begins.
No, advance payments are strictly non-refundable. Once the advance amount is received, it is immediately allocated toward the costing and sourcing of the premium fabrics required to craft your specific design.
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